Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. Please do not hesitate to contact us at info@freshchemistry.com at anytime if you are unhappy with your order.

We have a 14-day return policy, which means will gladly accept returns on unopened / unused orders placed within 14 days. If a product arrives broken or damaged, we are happy to send a replacement. A photograph as proof of the damage/defect is required.

All other returns will be considered on a case-by-case basis. Please reach out to info@freshchemistry.com and we will do what we can to make it right.